If the iTraker battery is dead flat, then there will be no activity when the Power button is pressed on the iTraker. In this case charge the iTraker using the supplied USB C cable with a compatible charging source.
If the Power LED flashes orange after the Power button is pressed, the iTraker battery level is low. The iTraker will continue to operate for a short time before the battery is completely exhausted. At this point the iTraker will automatically turn off. In this case charge the iTraker using the supplied USB C cable with a compatible charging source.
If the Power LED flashes red after the Power button is pressed indicates an internal fault. In this case contact your local Termatrac Supplier.
If the iTraker does not respond to any of the button presses or any commands from the iTraker App on the mobile device, it may have entered a waiting state. If the iTraker does not recover from its current operation, terminate the iTraker App, power off or on the iTraker, re-open the iTraker App, connect with iTraker and start the operation again.
If your Mobile Device isnt connected to the internet via Wi-Fi or mobile data, you won't be able to upload jobs to Termatrac Online for reporting, and you will miss out on automatic app updates and improvements that can enhance functionality and security.
If your iTraker unit is a BASE model, you can download the iTraker app on both iOS and Android devices. However, for the iTraker PRO, you must choose either an Android or iOS device, as its hardware components are specifically designed for one of these platforms.
