Privacy Policy

Effective Date: 24/02/2025

1. Introduction

Welcome to Termatrac USA (" we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or place an order. By using our website, you agree to the practices described in this policy.

The site termatracusa.com is owned and operated by Termatrac USA. Our company is registered in the United States, and our business operations are conducted from our office located at 821 Dawsonville Hwy, Suite 250 # 320, Gainesville GA, USA. To contact Termatrac, please write to us at this address, email us at sales@termatrac.com, or call us at +1 949 234 8111.

2. Information We Collect

We collect information that you voluntarily provide to us through forms, order placements, and inquiries. This may include:

• Name
• Email address
• Phone number
• Shipping address
• Order details
• Company Name
• Any username or password you create with us

We also collect non-personally identifiable information, such as IP addresses, browser types, and usage patterns, to improve your experience on our website.

3. How We Use Your Information

We use the collected information for the following purposes:

• Verifying your identity and maintaining security.
• Processing and managing your orders.
• Assisting you in subscribing to and using our products and services.
• Providing, administering, and managing our products and services, including billing and processing payments.
• Informing you of ways to improve or update our products and services.
• Performing checks for creditworthiness and fraud prevention.
• Conducting research and product development.
• Understanding your preferences to enhance your experience.
• Managing our business systems and infrastructure.
• Sending promotional material via direct mail, email, SMS, and telemarketing (you may opt-out at any time).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. These may collect non-personal information such as:

• Browser type and version
• IP address
• Pages visited and time spent on our website
• Referring website

You can manage or disable cookies through your browser settings.

5. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following cases:

• Service providers assisting with order fulfillment, customer service, IT services, website operations, mailing and shipping services, billing, marketing, and analytics.
• Legal compliance, such as responding to lawful requests from authorities.
• Business transfers, such as in the event of a merger or acquisition.
• Professional advisors, including accountants, auditors, and lawyers.

These third parties are required to adhere to confidentiality and privacy obligations to protect your information.

6. Data Security

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. If you believe any information, we hold is inaccurate or needs updating, please inform us. You can update your information via our website or by contacting us directly.

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your personal data, subject to legal and business obligations.
• Opt out of marketing communications.

Your California Privacy Rights (CCPA) If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the personal data we collect about you.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You can opt-out of the sale of your personal information (if applicable).
• Right to Non-Discrimination: You have the right to access and request deletion of your personal information without facing discrimination.

To exercise these rights, please contact us at the contact information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Termatrac USA

• Email: sales@termatrac.com
• Call: +1 949 234 8111
• Address: 821 Dawsonville Hwy, Suite 250 # 320, Gainesville GA ,USA